whizzQ Privacy Notice

Enterprise Legal Draft • Editable Working Copy Effective Date: September 15, 2026 Version: 2.0 Last Updated: September 15, 2026 This Privacy Notice describes how SCHEDMAD Private Limited, operating the whizzQ platform (“SCHEDMAD”, “whizzQ”, “we”, “us” or “our”), collects, receives, uses, stores, shares, discloses and otherwise processes Personal Data in connection with the whizzQ platform and related services. This Privacy Notice is intended to apply to the whizzQ technology ecosystem, including, as applicable: the whizzQ website and web applications; the whizzQ consumer mobile application; Business Owner and Merchant applications and portals; merchant listings and marketplace interfaces; scheduling, appointment and queue-management services; QR-based and other booking interfaces; merchant-branded or white-label applications powered by whizzQ; third-party integrations used to provide whizzQ functionality; communications sent through whizzQ; online payment, refund and settlement functionality; and support, grievance and other interactions with SCHEDMAD. This Privacy Notice should be read together with the applicable Consumer Terms of Use, Business & Merchant Terms, Booking, Cancellation, Refund & Payment Policy, Data Processing Addendum, applicable Merchant privacy information and any additional notice presented in relation to a specific feature or processing activity.

1. About whizzQ and SCHEDMAD

whizzQ is a technology platform that enables consumers to discover participating businesses and service providers, request and manage appointments, use scheduling and queue-management functionality, receive service-related communications and, where enabled, make online payments. Businesses and service providers use whizzQ to manage listings, schedules, availability, appointments, queues, customers, communications, payments and related operational functionality. whizzQ is operated by: SCHEDMAD Private Limited Registered / Business Address: S-7, Second Floor, National Plaza, R.C. Dutt Road, Alkapuri, Vadodara, Gujarat 390007 India General Support: help@whizzq.app Privacy / Legal Contact: legal@whizzq.app For contractual matters, SCHEDMAD's stated jurisdiction is Vadodara, Gujarat, India, subject always to mandatory statutory rights, authorities and forums available under applicable law.

2. Definitions

For purposes of this Privacy Notice:

“Consumer”

means an individual who accesses whizzQ to discover, request, book or receive services from participating Merchants or otherwise use consumer-facing whizzQ functionality.

“Merchant” or “Business”

means a business owner, service provider, organisation, professional, franchise, branch, location or other commercial user that uses whizzQ.

“Merchant-Originated Customer”

means a customer whose information was initially added, imported or otherwise provided to whizzQ by a Merchant for the Merchant's own scheduling, customer-management or service-related purposes.

“Marketplace Consumer”

means an individual who registers with whizzQ, independently accesses the whizzQ marketplace or uses whizzQ to discover or interact with participating Merchants.

“Personal Data”

has the meaning given to that term under applicable Indian data-protection law and generally refers to data about an identifiable individual.

“Data Principal”

means the individual to whom Personal Data relates, where that term applies under Indian data-protection law.

“Data Fiduciary” and “Data Processor”

have the meanings assigned under applicable Indian data-protection law.

3. Our Role in Processing Personal Data

whizzQ supports several different business and marketplace relationships. SCHEDMAD's privacy role therefore depends upon the particular processing activity.

3.1 Processing for whizzQ's Own Purposes

SCHEDMAD may determine the purpose and means of processing Personal Data for activities including: operating consumer accounts; operating the whizzQ marketplace; providing marketplace discovery; processing and administering bookings; operating payment and settlement functionality; maintaining platform security; detecting fraud and misuse; communicating with users; maintaining transaction records; providing whizzQ marketing where permitted; maintaining and improving whizzQ services; producing appropriately aggregated or de-identified analytics; and complying with law. For such processing, SCHEDMAD may act as an independent Data Fiduciary.

3.2 Processing on Behalf of Merchants

In certain circumstances a Merchant may provide Personal Data to whizzQ solely so that whizzQ can perform particular scheduling, CRM, communication or other SaaS functions on that Merchant's instructions. For such processing, SCHEDMAD may act as a Data Processor on behalf of the Merchant. Where appropriate, this processing may also be governed by a separate Data Processing Addendum.

3.3 Different Roles May Apply to the Same Relationship

SCHEDMAD's role is determined by the purpose of each processing activity and not merely by which party originally supplied the information. Accordingly, SCHEDMAD may act as a Data Processor for one activity and independently process other information for legitimate whizzQ platform purposes.

4. Merchants' Independent Privacy Responsibilities

Participating Merchants are independent businesses. A Merchant may independently determine how it processes Personal Data for purposes such as: providing services; maintaining customer records; communicating regarding appointments; administering its workforce; maintaining accounting or tax records; satisfying professional or regulatory obligations; and conducting lawful marketing. Where the Merchant independently determines the purpose and means of processing, that processing is the Merchant's responsibility. Consumers should review the Merchant's own privacy information where relevant. SCHEDMAD does not assume responsibility for every independent use of Personal Data by a Merchant merely because that Merchant uses whizzQ.

5. Personal Data We May Process

The Personal Data processed by whizzQ depends on the services and features used.

5.1 Consumer Identity and Contact Data

This may include: name; mobile number; email address; profile identifier; profile details; profile image, where provided; preferred communication details; and information used for verification or authentication.

5.2 Account and Authentication Data

This may include: registration information; login records; authentication status; OTP verification records; account preferences; authorised-session information; and information reasonably necessary to secure an account.

5.3 Booking and Appointment Data

This may include: Merchant selected; service selected; listing or location selected; preferred appointment date and time; requested slot; Merchant or staff member selected; Booking Request status; confirmation status; rescheduling information; cancellation information; completion or fulfilment status; queue or token information; applicable offer information; booking amount; relevant booking notes; and communications associated with managing the booking.

5.4 Merchant and Business User Data

For Merchants, Business Owners, staff and authorised users, we may process: name; role; business contact information; business details; listings; branches or locations; authorised-user information; schedules; staff availability; services; pricing; Merchant-configured offers; Merchant-configured cancellation parameters; subscription-plan information; account administration records; billing details; payment-linked account identifiers; and information required for Merchant onboarding, support and account administration.

5.5 Payment, Refund and Settlement Data

Where online payment is enabled, whizzQ may process information associated with payment transactions, including: Razorpay order identifiers; transaction identifiers; amount paid; payment status; payment capture status; refund amount; refund status; applicable Platform Fee; applicable Payment Processing Charge; Merchant Cancellation Charge; Merchant settlement amount; Merchant linked-account identifier; settlement status; settlement and reconciliation identifiers; dispute or chargeback information; and related transaction audit information. Sensitive payment credentials such as complete card credentials may be collected and processed directly by the relevant payment provider rather than stored by whizzQ.

5.6 Merchant Prepaid Service Balance Data

whizzQ may maintain records concerning a Merchant's Prepaid Service Balance, including: top-ups; available balance; message and service usage; deductions; adjustments; negative balances; amounts recoverable; set-offs; and transaction descriptions. The Merchant Prepaid Service Balance is a Merchant-facing platform accounting/service mechanism and is not a consumer wallet.

5.7 Communications Data

whizzQ may process information necessary to send and record communications such as: OTP messages; Booking Request notifications; confirmation messages; queue updates; appointment reminders; rescheduling messages; cancellation messages; payment notifications; refund notifications; Merchant communications; support communications; and promotional messages where permitted. whizzQ currently uses or may use communication providers including MSG91 and Meta's WhatsApp Cloud API.

5.8 Device and Technical Data

Depending on the interface used, we may process technical information such as: IP address; browser information; operating system; application version; device type; session information; timestamps; security logs; diagnostic information; interaction information; and technical event records.

5.9 Location and Device Permission Data

Where required for a user-requested feature and permitted by the user, whizzQ may process device permissions or location information to provide functionality such as: nearby business discovery; location-relevant marketplace results; QR scanning; check-in functionality; notifications; or other device-dependent features. Users may manage device permissions through their device or application settings, subject to the functionality consequences of disabling them.

5.10 Offers and Promotion Data

Where Merchants use whizzQ promotional functionality, we may process information relating to: applicable Merchant offers; offer validity; eligible services; minimum qualifying amount; discount type; discount amount; usage of the offer; and resulting transaction amount.

5.11 Customer Support, Complaints and Grievances

This may include: support tickets; emails; complaints; dispute information; feedback; correspondence; account-verification information; and supporting information voluntarily submitted by the user.

6. Sources of Personal Data

We may receive Personal Data from the following sources.

6.1 From You

For example when you: create an account; make a booking; make a payment; use whizzQ functionality; submit a form; modify your preferences; contact support; provide consent; or otherwise interact with the Platform.

6.2 From Merchants

A Merchant may provide customer information where necessary to create or manage an appointment, administer an existing customer relationship, use scheduling or CRM functionality, send service-related communications or perform other Merchant-requested functions.

6.3 From Integrated Service Providers

We may receive information from or exchange information with authorised service providers including Razorpay, MSG91, Meta/WhatsApp, infrastructure providers, authentication services, app stores, analytics and security services, and other services integrated with whizzQ.

6.4 Automatically Through the Platform

Certain operational, device, transaction and security information may be generated automatically when whizzQ is used.

7. Purposes for Which We Process Personal Data

We may process Personal Data for the following purposes.

7.1 Registration and Account Administration

To register users, authenticate users, verify accounts, maintain profiles, administer permissions, secure accounts and provide account functionality.

7.2 Marketplace Discovery

To display participating Merchants, identify relevant locations and categories, present Merchant listings, display services and availability, assist consumers in discovering suitable providers and provide marketplace recommendations.

7.3 Booking and Scheduling

To create Booking Requests, reserve available slots, communicate requests to Merchants, support manual Merchant confirmation, support Merchant-authorised Auto Confirm, manage appointment status, reschedule appointments, manage queue or token functionality, record fulfilment and maintain transactional history. Where a Merchant has enabled Auto Confirm, the Platform may automatically confirm an eligible Booking Request in accordance with availability and other settings configured by that Merchant.

7.4 Payment and Settlement Administration

To generate payment orders, verify payment status, process online payments, administer Platform Fees and Payment Processing Charges, administer Merchant-linked Razorpay Route transactions, defer Merchant transfer until fulfilment where applicable, process Merchant settlement, process refunds, reconcile financial records, manage disputes, maintain transaction records and detect payment-related fraud.

7.5 Cancellation and Refund Administration

To determine applicable cancellation rules, calculate refund amounts, show applicable refund information before cancellation, stop scheduled Merchant transfers where required, initiate refunds to the original payment instrument, calculate Merchant Cancellation Charges, administer applicable Merchant disruption adjustments and maintain refund and reconciliation records. Detailed financial rights and obligations are governed by the applicable Booking, Cancellation, Refund & Payment Policy.

7.6 Merchant SaaS Services

To manage Merchant listings, locations, staff and schedules; provide customer-management functionality; administer Merchant subscriptions; provide operational reporting; support communication functionality; maintain the Merchant Prepaid Service Balance; and provide Merchant support.

7.7 Transactional and Service Communications

whizzQ may send communications reasonably necessary to administer a requested service or transaction, including OTPs, Booking Request messages, booking confirmations, reminders, queue notifications, rescheduling information, cancellations, payment messages, refund updates and service or security notices. These communications are distinct from promotional marketing communications.

7.8 Marketing and Cross-Category Promotions

Where permitted by applicable law and, where required, based on appropriate consent, whizzQ may communicate marketplace offers, participating Merchant promotions, personalised recommendations, cross-category service recommendations, whizzQ promotional campaigns and other commercial information. A customer being imported into whizzQ by a Merchant does not, by itself, constitute permission for whizzQ to send unrelated promotional communications to that customer. Where such a customer subsequently accesses or activates whizzQ, we may request the customer's own marketing consent and communication preferences. Marketing consent may be withdrawn.

7.9 Fraud, Security and Platform Integrity

To identify suspicious activity, prevent abuse, investigate fraud, protect accounts, maintain platform security, protect payment transactions, enforce applicable Terms and protect SCHEDMAD, Merchants, Consumers and third parties.

7.10 Legal and Regulatory Purposes

To maintain legally required records, comply with lawful requests, respond to competent authorities, administer legal claims, defend legal rights, investigate suspected violations and satisfy applicable statutory or regulatory requirements.

7.11 Product Development, Analytics and Platform Intelligence

We may analyse Platform activity to understand usage, identify operational issues, improve scheduling, improve marketplace discovery, improve queue-management functionality, optimise platform performance, analyse marketplace demand, improve fraud controls and develop whizzQ functionality. Where appropriate, information may be aggregated or de-identified before being used for analytics, statistical analysis and platform intelligence.

8. Consent and Permitted Processing

SCHEDMAD processes Personal Data only for lawful purposes. Where applicable law requires consent, whizzQ will seek to obtain consent appropriate to the relevant purpose. Consent-dependent activities may include optional promotional communications, cross-category marketing, certain personalisation, location permissions, device permissions and other optional uses requiring consent. Where applicable law permits processing without separate consent, including processing falling within a statutory category of permitted or legitimate use, SCHEDMAD may process information within the scope permitted by law. Consent will not be treated as permission for unrelated or unlimited processing. Where processing depends upon consent, withdrawal of consent will not invalidate processing lawfully undertaken before withdrawal.

9. Merchant-Originated Customer Information

A Merchant may enter or import information relating to its existing customers into whizzQ. Where that data is supplied solely to provide Merchant-requested SaaS functions, SCHEDMAD may process such data on behalf of the Merchant. The Merchant remains responsible for having the appropriate authority to provide the information to whizzQ. Merchant-Originated Customer Information does not automatically become a whizzQ marketing database. If a Merchant-Originated Customer subsequently registers with whizzQ, directly accesses whizzQ, uses marketplace functionality or provides whizzQ with separate marketing or personalisation consent, SCHEDMAD may process relevant information for the additional purposes disclosed to that individual.

10. Marketplace-Originated Consumer Information

Where a Consumer independently uses the whizzQ marketplace, SCHEDMAD has a direct Platform relationship with that Consumer. When the Consumer interacts with or books a Merchant, whizzQ may provide relevant Personal Data to that Merchant for reviewing the Booking Request, confirming the appointment, identifying the Consumer, communicating regarding the service, providing the booked service, maintaining transactional records and satisfying applicable legal obligations. The Merchant does not thereby obtain unrestricted rights to the whizzQ consumer database. whizzQ may restrict bulk or automated export of Marketplace Consumer information. Where a Merchant requires relevant customer information to which it has a legitimate entitlement, the Merchant may request an export through whizzQ Support. whizzQ may review such requests for identity, authority, relevance, scope, security, privacy compliance and applicable contractual restrictions.

11. White-Label and Merchant-Branded Applications

SCHEDMAD may provide Merchant-branded or white-label mobile applications powered by the whizzQ platform. The preferred publication model is for such applications to be published through a developer account owned or controlled by the relevant Merchant or brand owner. Where separately agreed, an application may instead be published through a developer account controlled by SCHEDMAD or whizzQ. The app-store publishing account does not by itself determine responsibility for Personal Data. Depending upon the functionality, the Merchant may independently process customer information for service delivery; SCHEDMAD may independently process Personal Data for whizzQ platform purposes; SCHEDMAD may process some Personal Data on the Merchant's instructions; and third-party service providers may process information as necessary to operate the application. A Merchant-branded application remains powered by whizzQ technology unless expressly agreed otherwise. Where appropriate, Merchant-specific privacy disclosures may be presented in addition to this Privacy Notice.

12. Artificial Intelligence and Automated Processing

whizzQ may use algorithms, automation or artificial-intelligence-enabled functionality to support scheduling optimisation, availability analysis, queue prediction, marketplace recommendations, demand analysis, fraud detection, communication assistance, service recommendations, promotional recommendations and operational analytics. Some functions may operate automatically where enabled by a Merchant. Automated outputs may depend upon the completeness, accuracy and timeliness of Platform and Merchant information. whizzQ does not reserve an unrestricted right to train AI systems using identifiable Merchant-Originated Customer Information merely because such information is hosted on the Platform. Where Personal Data is used in AI-enabled processing, the relevant processing remains subject to applicable privacy requirements. SCHEDMAD may use appropriately aggregated, statistical or de-identified information to improve algorithms, analytics, Platform functionality, fraud controls, marketplace intelligence and whizzQ products and services. Third-party AI or automation providers may be used where appropriate subject to applicable contractual, privacy and security controls.

13. Healthcare-Related Bookings

whizzQ may be used by doctors, clinics, hospitals, diagnostic providers, laboratories and other healthcare-related businesses. The current general whizzQ booking platform is intended to process appointment and operational information, not clinical medical records. The Platform is not presently intended to function as an electronic health record or clinical-record repository. Users should not upload diagnoses, prescriptions, clinical histories, medical reports or other clinical documents through ordinary booking fields unless whizzQ expressly introduces functionality designed for that purpose. If whizzQ later provides features for sharing laboratory reports or other health-related records, additional privacy, consent, security or contractual provisions may apply.

14. Promotional Offers

Participating Merchants may create time-based, service-specific or business-wide offers through whizzQ. whizzQ may process booking and transaction information to determine eligibility, apply an offer, calculate a discount, validate minimum qualifying amounts, prevent invalid or expired offer use and maintain transaction records. Current GTM 2.0 Merchant-funded offers are distinct from legacy whizzQ cashback programmes that are no longer part of the intended GTM 2.0 offering.

15. Sharing of Personal Data

Personal Data may be disclosed to the following categories of recipients where appropriate.

15.1 Merchants

Where the Consumer chooses to interact with or book a Merchant.

15.2 Payment Providers

Including Razorpay and relevant banking/payment infrastructure used for payments, refunds, linked Merchant accounts, split transfers and settlement.

15.3 Communication Providers

Including providers such as MSG91 and Meta / WhatsApp Cloud API.

15.4 Technology and Infrastructure Providers

Such as providers supporting hosting, storage, application infrastructure, security, authentication, monitoring, analytics, customer support and technical operations.

15.5 Professional Advisers

Including SCHEDMAD's lawyers, auditors, accountants, consultants and other professional advisers where reasonably necessary.

15.6 Corporate Transactions

Information may be disclosed or transferred where reasonably necessary in connection with investment, financing, restructuring, merger, acquisition, sale of business, sale of assets or similar corporate transaction, subject to applicable law.

15.7 Government and Regulatory Authorities

Personal Data may be disclosed where reasonably necessary to comply with applicable law, court orders, lawful requests, regulatory obligations or other legally binding processes.

16. Third-Party Services

whizzQ depends upon third-party services and integrations. Third parties may process Personal Data independently under their own legal terms and privacy notices. SCHEDMAD is not responsible for independent processing undertaken by a third party merely because the third-party service is integrated with or accessible through whizzQ. Where SCHEDMAD appoints a service provider to process Personal Data on its behalf, SCHEDMAD will seek to maintain appropriate contractual and organisational protections as required by applicable law.

17. International Processing

Some technology or service providers supporting whizzQ may have systems, affiliates or personnel outside India. Personal Data may therefore be processed outside India where permitted. SCHEDMAD will seek to undertake international processing in accordance with applicable Indian law and any restrictions imposed by the Government of India. Nothing in this Privacy Notice authorises processing or transfer prohibited by applicable law.

18. Data Retention

Personal Data is retained for periods reasonably necessary for the applicable processing purpose. Relevant factors may include duration of the user account, Merchant relationship, bookings, transaction history, payment reconciliation, refund processing, disputes, fraud prevention, tax obligations, accounting requirements, security requirements, statutory record keeping, legal claims and operational integrity. Deletion of an account does not necessarily result in immediate deletion of all information associated with the account. For example, certain information may remain in historical booking records, Merchant transactional records, payment records, settlement records, refund records, security logs, fraud records, statutory records and backups. Information will be erased, anonymised or otherwise handled in accordance with applicable law once it is no longer required for an applicable purpose and there is no lawful need to retain it. Backups may contain Personal Data for a limited period until overwritten or deleted according to SCHEDMAD's backup-management processes.

19. Account Deletion

Where available, a Consumer may request account deletion through the relevant whizzQ interface or by contacting Support. SCHEDMAD may take reasonable steps to verify the identity of a person requesting deletion. Deleting an account may remove or restrict access to profile information, booking functionality, preferences, historical account interfaces and other account-dependent functionality. Information that must reasonably be preserved for transactional, legal, payment, fraud, security or Merchant-record purposes may continue to be retained. Deletion of a whizzQ account does not automatically delete records that a Merchant independently has a lawful requirement or purpose to retain.

20. Security

SCHEDMAD maintains reasonable technical and organisational safeguards designed to protect Personal Data from unauthorised access, use, alteration, disclosure, loss or destruction. Safeguards may include access controls, user authentication, secure communications, encryption, restricted administrative privileges, monitoring, logging, backups, vulnerability management, security testing, incident-management procedures and confidentiality obligations. No internet-connected technology can be guaranteed to be completely secure. Users and Merchants are responsible for protecting their own credentials, OTPs, devices, passwords and authorised-user access. Suspected account compromise should be reported promptly.

21. Personal Data Breaches

Where SCHEDMAD becomes aware of a Personal Data breach affecting Personal Data for which it is responsible, SCHEDMAD will assess and respond to the incident in accordance with applicable law. Where applicable law requires notification to affected Data Principals, the Data Protection Board of India or another competent authority, SCHEDMAD will make such notifications in the form and manner required by law. Where SCHEDMAD acts solely as a Data Processor, additional breach-notification obligations may be governed by the applicable Data Processing Addendum.

22. Children

whizzQ is principally designed for individuals who are capable of requesting or managing appointments and services in accordance with applicable law. Where SCHEDMAD knowingly processes Personal Data relating to an individual treated as a child under applicable Indian data-protection law, SCHEDMAD will apply the consent and other safeguards required by law. Where prohibited by applicable law, whizzQ will not undertake targeted advertising or behavioural tracking directed specifically at children. Parents or lawful guardians may contact legal@whizzq.app if they believe Personal Data relating to a child is being processed inappropriately.

23. Rights of Data Principals

Subject to the provisions of applicable law and their commencement from time to time, individuals may have rights including the right to: obtain information concerning Personal Data being processed; request correction of inaccurate Personal Data; request completion of incomplete Personal Data; request updating of Personal Data; request erasure where applicable; withdraw consent where processing depends upon consent; raise a grievance; manage relevant communication preferences; nominate another person to exercise applicable rights in circumstances recognised by law; and exercise other rights made available under applicable data-protection law. SCHEDMAD may take reasonable steps to verify the identity and authority of a requester. Rights may be subject to lawful limitations. Where SCHEDMAD acts solely as a Data Processor for the relevant information, SCHEDMAD may refer the request to or assist the responsible Merchant or Data Fiduciary.

24. Withdrawal of Consent and Marketing Preferences

Where processing depends on consent, the individual may withdraw consent through available Platform mechanisms or by contacting SCHEDMAD. Withdrawal of consent will not invalidate processing undertaken lawfully before the withdrawal. Where a feature necessarily depends upon processing for which consent has been withdrawn, the feature may no longer be available. Promotional communications may generally be stopped using unsubscribe mechanisms, applicable channel controls, communication preferences or a request to whizzQ. Transactional, account, security, payment and booking communications may continue where reasonably necessary to administer the service.

25. Consumer and Privacy Grievances

Questions, complaints or privacy requests may be directed to: Privacy / Legal Contact: legal@whizzq.app General Support: help@whizzq.app Consumer Grievance Officer: Name: Samar Shah Designation: Grievance Officer, SCHEDMAD Private Limited Email: legal@whizzq.app / grievance@whizzq.app Address: S-7, Second Floor, National Plaza, R.C. Dutt Road, Alkapuri, Vadodara, Gujarat 390007 SCHEDMAD will seek to acknowledge and address complaints within the periods required under applicable law. Where statutory escalation to the Data Protection Board of India, a Consumer Commission or another competent authority is available, nothing in this Privacy Notice is intended to restrict that right.

26. Data Principal Responsibilities

Individuals providing information to whizzQ should provide authentic information, not impersonate another person, keep important account information reasonably current, protect their credentials and cooperate with reasonable identity-verification procedures where privacy rights are exercised.

27. Policy Updates and Consent Management

SCHEDMAD may update this Privacy Notice where necessary to reflect legal developments, new products, new functionality, changes in processing, technology changes, new integrations or security requirements. The updated version will display an updated effective date or version number. For changes that merely clarify existing processing, SCHEDMAD may provide notice through the Platform or other reasonable channels. Where a change introduces a new processing purpose or otherwise requires fresh consent under applicable law, SCHEDMAD will seek the additional consent required before relying upon that consent-dependent processing. SCHEDMAD intends to introduce enhanced policy-version tracking and electronic acceptance records. Until such functionality is implemented, this Privacy Notice should not be interpreted as representing that all historical users have completed version-specific electronic re-consent.

28. App Store Privacy Information

Where whizzQ or a Merchant-branded application is distributed through an app store, additional privacy disclosures may be displayed by that app store. SCHEDMAD and participating Merchants should seek to ensure that relevant app-store privacy declarations accurately reflect the Personal Data and permissions actually used by the application. Where an app-store declaration conflicts with actual processing, the declaration should be corrected rather than relying on this Privacy Notice to cure the inconsistency.

29. Governing Framework

This Privacy Notice is intended to operate in accordance with applicable laws of India, including applicable provisions of Indian data-protection, information-technology, consumer-protection and electronic-commerce law as brought into force and amended from time to time. Nothing in this Privacy Notice is intended to waive a right or remedy that cannot lawfully be excluded.

30. Contact Us

For general whizzQ support: help@whizzq.app For privacy, legal or grievance matters: legal@whizzq.app SCHEDMAD Private Limited Operator of whizzQ Registered / Business Address: S-7, Second Floor, National Plaza, R.C. Dutt Road, Alkapuri, Vadodara, Gujarat 390007 Contractual Jurisdiction: Vadodara, Gujarat, India, subject to mandatory statutory rights and forums.